INDUSTRY

Water Sector

Risks
  • Unforeseen alert from water treatment plant
  • Insufficient data on water network behavior
  • Without real-time simulation for maintenance work

The Study

To be the largest water operator in Malaysia, they strive to provide the highest attainable service standards to consumers by providing a safe, continuous, accessible and affordable water supply that meets their satisfaction and expectations through improvements in water treatment systems. The water authority kept these goals insight as it has made strategic moves forward for its customers as they aspire to become a digital water utility of the future. They embrace digitalisation and use cutting-edge technology to serve their customers better.

OUR

CUSTOMER CHALLENGE

Since the journey began in 2008, one of the biggest water treatment plants in Malaysia is now treating & distributing water to approximately 8.4 million consumers in the central zone of Malaysia. Their main goal is to consistently drive and integrate water treatment and distribution operations to be more effective and efficient. 

With the large operation, the water authority kept these goals as it has made a strategic move forward to improve their current system. The implementation is required to solve their current difficulties including insufficient data on water network behavior (water flow & water pressure), unforeseen alert on water treatment plant equipment, without real-time simulation for maintenance work and without real-time reports to trigger operators’ action before any unforeseen circumstances.

OUR

SOLUTION

Turning Vision into Action 

The research and development of the water operators our YNY Technology engineers, has converted the problems into solutions by implementing them with AVEVA System Platform & Water Network Management.  

The first step was to transit to a fully automated system, a platform that is able to provide a full suite of solutions to meet their main goal. With real-time diagnostics, operators are able to monitor the quality of the water treatment process and track the aging of the water network to detect malfunction equipment to prevent water loss such as pipe burst cases. The new solution has enabled a proactive & predictive system to monitor and analyze critical issues of the water network with clear visibility to control the whole water treatment plant network and water network diagram. 

THE

RESULT

The implementation of real-time and historical systems allows the water authority to control and monitor their water treatment plant production effectively. The allocation would, among others, be utilized to improve assets’ reliability and resilience, as well as operational efficiency. The water authority is realizing substantial benefits:   

  • Aware of the water network before any issue /problem is raised. 
  • More effective on coordination & communication when issues are raised. 
  • Effective decision-making with accurate data to support. 
  • Maintenance and scenario planning efficiently. 
  • Dashboard for asset performance and availability.